FAQ
General Questions
WHERE ARE YOU LOCATED?
We are located at 333 Gladwin Road in Abbotsford, BC. For specific directions, please go to the Contact section.
DO YOU HAVE A FARM MAP
MAP OF FARM
WHAT ARE YOUR HOURS OF OPERATION?
Please see our Contact page for up to date information as our hours vary by season.
WHAT IS THE BEST WAY TO GET A HOLD OF SOMEONE FROM TAVES?
Your best method of communication is to text us at 778-240-8887 or email us at info@tavesfamilyfarms for general questions or for qustions regarding our cidery and events. Someone will respond within the next 24-48 business days. We do not have a full time receptionist, so talking to someone on the phone is by appointment only.
DO YOU OFFER REFUNDS?
Refunds for products are seldom given unless you have a receipt and a valid reason for the return. Due to the seasonal nature of our business, refunds are NOT available and any changes to your ticket date may involve extra charges/costs. We always recommend you give your tickets to a friend or family member if you are unable to attend for any reason.
DO YOU HAVE PARKING?
Yes, we have a small parking lot near Taves Estate Cidery and then a large field right next door for busy days. FREE entrance to our u-pick fields and country store and no parking fees on weekdays (not including Sept. 30th, Oct.13th or Oct.24th). Parking fees apply on all weekends/holidays for pass buyers.
CAN WE DO A PHOTOSHOOT ON THE FARM?
Yes, you are welcome to bring in your own photographer to do a photoshoot here. Please email [email protected] to arrange times. Each person being photographed as well as your photographer will need to purchase the minimum of a fun pass. If you want to go on the hayride, you will need super fun passes. Get tickets
DO YOU ALLOW SMOKING/VAPING ON THE FARM?
Sorry, smoking and vaping isn’t allowed anywhere on the grounds.
DO YOU WHOLESALE ANY OF YOUR PRODUCTS INCLUDING APPLES, CIDER OR BERRIES?
Please contact our sales department at [email protected] for more information and someone will return your email in the next 48 hrs.
Admissions Questions
DO I NEED TO PAY ADMISSION TO PICK APPLES AND PUMPKINS?
On regular weekdays we have FREE admission and FREE parking to the pumpkin patch and orchard.
On weekends/holidays from September 27th to October 26th you will need a U-PICK pass to enter the farm. This pass available at the farm only and gives you access to both the pumpkin patch, apple orchard AND the Mystery Maze.
Those wanting to the rest of the farm experiences you need a FUN or SUPER FUN pass.
Click here for more info:
Magic of Sunflowers tickets: August 21 – September 7th
Magic of Fall tickets: September 13th – October 31st
DO I NEED A PASS TO VISIT THE COUNTRY STORE?
Our country store is only open seasonally and sells cider, apples, preserves, pies, snacks and more. Most days it is open you may shop without paying admissions. Please note, during our peak season admission rates apply on weekends and holidays. Please see our calendar.
WHAT IS THE COST OF ADMISSION AND WHAT IS INCLUDED?
Please visit our Magic of Fall/Spring/Easter for details.
There are two activity admission passes: Fun Pass and Super Fun Pass. Please check our ticketing pages to availability on the SUPER FUN PASS as it is not available everyday in September.
Magic of Sunflowers tickets: August 21 – September 7th
Magic of Fall tickets: September 13th – October 31st
Until SEPTEMBER 27th, on weekends/holidays, you may enter the farm to shop or pick apples only without admission tickets.
From SEPTEMBER 27th to OCTOBER 26th, on Weekends/holidays, ALL guests must purchase an admissions pass to enter the farm for any reason.
On Regular WEEKDAYS in both September and October you may enter the farm to purchase admissions, shop or pick apples/pumpkins.
DO YOU ACCEPT ACCESS 2 CARDS ?
Yes, you can present your Access 2 Card at the gate and receive a free entry for one guest per group of two. If you want to buy online, you will need to present the card at the gate to receive a wristband for the person with the Access 2 card.
DO I NEED TO PURCHASE TICKETS AHEAD OF TIME?
YES, it is always good a good idea to buy tickets online because there are capacity restrictions. Tickets are also discounted online so you will save some money! On weekends/holidays, gate prices apply unless you purchase 24hrs in advance. We do not sell the U-Pick Pass online (access to apples and pumpkin patch on weekends from Sept.27 – Oct. 26 in October only). You will need to purchase this at the gate on weekends/holidays/pro-D days at the farm.
CAN I CHANGE MY TICKET DATE ON MY OWN?
Yes, it is possible to set up a Ticketspice account and change your own tickets. Otherwise, you will need to request a change via email at [email protected] or text 778-240-8887.
ARE WE ALLOWED TO BRING OUR PETS TO THE FARM?
Yes, you can bring your pets to certain parts of the farm only! Pets are allowed in the sunflower patch, pumpkin patch, corn maze, and on the hay ride. You can also bring pets to the picnic areas Dogs must be kept on leash at all times and must be cleaned up after. NO dogs in orchards or store.
WHAT IS THE FARM TRICK R TREAT EVENT?
Our farm Trick R Treat event takes place on the last weekend before Halloween. To participate, guests must first purchase a FUN or SUPERFUN pass and then add on a KIDS or DOGS Trick R Treat Bag to collect treats/prizes around the farm. Children under age 3 who want to participate will need a paid adult guardian with them and also a Trick R Treat Bag ticket.
Do we have to pay admissions to enter the pumpkin patch?
On WEEKDAYS, you may enter the pumpkin patch for FREE and just purchase your pumpkins. On WEEKENDS / HOLIDAYS you will need to purchase a PUMPKIN pass for $8 each plus taxes and fees, a FUNpass or a SUPERFUN pass.
Magic of Fall tickets: September 13th – October 31st
U-Pick Questions
WHAT APPLES ARE READY TO PICK?
Please check our Apple U-Pick chart or text 778-240-8887.
WHAT IS THE COST OF APPLES?
Apples are sold by the BAG in our country store (prices vary by day) and all u-pick apples are sold by the bag as well. You must purchase one of our u-pick bags or bring one of our bags back for picking. Check out our U-pick options page.
We have two sizes this year:
8 lb for $18 (inc. $1.50 bag)
26 lb bag for $54 (inc. $2.50 for bag)
DO I NEED TO PAY ADMISSION TO PICK APPLES AND PUMPKINS?
Every regular weekday we have FREE entrance to the u-pick fields.
On weekends/holidays from September 27th to October 26th you will need a U-PICK pass to enter the farm. This pass available at the farm only and gives you access to both the pumpkin patch, apple orchard AND the Mystery Maze. Please see our Pumpkin U-Pick and Apple U-Pick pages for more information.
Those wanting to the rest of the farm experiences you need a FUN or SUPER FUN pass.
Click here for more info:
Magic of Sunflowers tickets: August 21 – September 7th
Magic of Fall tickets: September 13th – October 31st
HOW MUCH ARE APPLES PER POUND?
Apples are sold by the BAG only and you must purchase one of our u-pick bags or bring one of our bags back for picking. Check out our U-pick options page.
We have two sizes this year:
8 lb for $16.50 (inc. $1.50 bag)
26 lb bag for $52.50 (inc. $2.50 for bag)
ARE WE ALLOWED TO BRING OUR PETS U-PICKING?
No, pets are not allowed in the fruit picking fields, but you can take them in the pumpkin patch. Pets are allowed in the sunflower patch, corn maze, and on the hay ride. You can also bring pets to the picnic areas Dogs must be kept on leash at all times and must be cleaned up after.
WHAT KINDS OF FRUIT/VEGETABLES DO YOU HAVE FOR PICKING?
Please see our U-pick pages for more information: U-pick apples, U-pick pumpkins, U-pick plums and U-pick Goji Berries. We offer some seasonal veggies in the fall at our country store including tomatoes, peppers, eggplant and corn.
ARE ALL YOUR FRUITS AND VEGETABLES YOU SELL NON-GMO?
Yes, they are all non-gmo, which means that our fruits and vegetables are grown from non-genetically modified seeds.
WHAT ARE YOUR GROWING PRACTICES? DO YOU USE ANY SPRAYS?
Although we are not certified organic, we have chosen a sustainable method of agriculture called the Integrated Pest Management (IPM) approach, which uses the least harmful methods available to control continual attacks on our crops. At Taves Family Farms, we adhere to British Columbia and Canada’s requirements when applying agricultural chemicals and take great precautions to protect the land, our customers, staff and family. Watch this Video.
Pumpkin Questions
DO YOU HAVE A PUMPKIN PATCH?
Yes, we have a large u-pick pumpkin patch. On regular weekdays (not holidays or pro-d days) in September and October no pass required to enter the u-pick pumpkin patch.
Please go to our U-Pick pumpkin page to learn more.
DO WE HAVE TO PAY ADMISSIONS TO ENTER THE PUMPKIN PATCH?
On weekends/holidays from September 27th to October 26th you will need a U-PICK pass to enter the farm. This pass available at the farm only and gives you access to both the pumpkin patch, apple orchard AND the Mystery Maze.
Those wanting to the rest of the farm experiences you need a FUN or SUPER FUN pass.
Click here for more info:
Magic of Sunflowers tickets: August 21 – September 7th
ARE PUMPKINS INCLUDED WITH YOUR ADMISSIONS AND WHAT DO THEY COST?
No, in general pumpkins are not included with any admission passes or tickets. Prices vary per size and range from $1 to $35 for the big specialty ones! We have regular pumpkins that are $4 for small, $6 for medium and $12 for large as well as speciality/heirloom pumpkins for extra cost.
However, with the GROUP of FOUR pass in OCTOBER ONLY you will receive a $6 voucher for your group to use towards your pumpkin purchases.
Please see our U-Pick Pumpkin Page.
DO YOU HAVE WAGONS FOR US TO USE FOR OUR PUMPKINS?
We have a limited number of wagons so we suggest you bring your own to avoid dissappoinment.
WHAT IS THE MAGICAL PUMPKIN GARDEN?
Step through the gate into a patchwork of pumpkins and playful wonder. Discover Merlin and Marisol, the resident gnomes, as you wander winding trails bursting with colour. Visit their cozy gnome home nestled in the earth and uncover magical moments around every curve.
Click here for more info:
Magic of Fall tickets: September 13th – October 31st
Apple Cider Questions
WHAT IS CIDER?
Cider is unfiltered apple juice, similar to orange juice with pulp. We sell both soft cider (non-alcoholic apple juice) as well as hard cider (alcholic cider) at Taves Estate Cidery.
IS YOUR CIDER PASTEURIZED?
Our glass bottles are pasteurized, but the plastic containers are flash pasteurized. It is quick high heat process that preserves the taste of the cider while eliminating any harmful bacteria from the cider. All our ciders are safe for drinking and the best before dates are posted on the bottles.
CAN WE BUY YOUR CIDERS IN OTHER STORES?
Currently we are not in a lot of grocery or liquor stores. For up to date information please email us at [email protected].
Farm Experience/Amenities Questions
WHAT ACTIVITIES DO YOU HAVE ON THE FARM?
We have a number of different activities that vary by the season we are open. Please see our Magic of Fall, Magic of Sunflowers and the Magic of Spring pages for more information.
Click here for more info:
Magic of Sunflowers tickets: August 21 – September 7th
Magic of Fall tickets: September 13th – October 31st
DO YOU HAVE A CORN MAZE?
We have two mazes open on weekdays and three on weekends. All of them are designed to be family-friendly and great for younger children.
Mystery Maze – Our largest maze takes about 30–45 minutes to complete and is included with both the Fun and Super Fun Pass.
Merlin’s Maze – Located behind the sunflower/pumpkin path, this one takes about 20–30 minutes to finish. It’s also included with both passes.
Jack O’s Maze – Found near Farmville, it takes 10–20 minutes to explore.
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Open most days in September, except on weekdays when school tours are running.
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In October, it’s only open on weekends.
Click here for more info:
Magic of Sunflowers tickets: August 21 – September 7th
Magic of Fall tickets: September 13th – October 31st
WHAT ANIMALS DO YOU HAVE ON THE FARM?
We have goats, sheep, rabbits alpacas, a horse, a cow, pigs, turkeys, chickens, ducks, geese, and a peacock.
You can visit the animals in our petting barn and feed the goats and go into the pens with them. You may also go in and pet our bunnies. In Farmville you can view the rest of the farm animals.
To interact with the animals you will want a pass so you can enter Farmville and the Petting Barn.
Click here for more info:
Magic of Sunflowers tickets: August 21 – September 7th
Magic of Fall tickets: September 13th – October 31st
DO YOU OFFER ANY PONY RIDES?
No, we do not have ponies for riding on the farm, but you can visit with Misty our mini-horse.
CAN WE BRING PETS NEAR THE ANIMALS?
You may bring your pets to Farmville (outdoor animal viewing area), but we ask that you keep them away from the fences. You may NOT bring your pets into our petting barn or into any of the petting pens.
DO YOU OFFER HAYRIDES?
A hayride consists of a tractor pulling a wagon with hay bales on it for sitting on. The hayrides are a part of the SUPERFUNpass only and run on weekends/holidays in September and some weekdays and all weekends in October. Hayrides can not be purchased separately. They run from 10 am to 5:30 pm for the last ride.
Click here for more info:
Magic of Sunflowers tickets: August 21 – September 7th
Magic of Fall tickets: September 13th – October 31st
DO YOU HAVE A CONCESSION STAND OR CAN WE BRING OUR OWN FOOD?
On regular weekdays you are welcome to bring your own food, but on the weekends/holdays due to limited capacities we ask that only those purchasing OUR food from our concession stands use the picnic area. Please do NOT bring BBQ’s or use our tables for long periods of time when it is busy as we have limited seating reserved for patrons of our food truck and concession stand.
DO YOU HAVE WASHROOMS?
We sure do. Our bathrooms have flushable washrooms, sinks, a handicapped stall and baby change table.
Group Visit Questions
DO YOU OFFER EDUCATIONAL FIELD TRIPS?
At this point we are only offering school field trips in the fall for children ages 4 and up and the bookings page will open on September 2nd. Click for more information here to book a tour!
DO YOU HAVE GROUP RATES FOR LARGER GROUPS?
Please see our Groups page for more information and pricing.
DO YOU ALLOW BIRTHDAY PARTIES?
You are welcome to self-host your own party here, but we do not have any party packs or party areas currently. Click here for more information.
DO YOU TAKE CORPORATE OR LARGE GROUP BOOKINGS?
Please see our Groups page for more information.